#1 in Medical Debt Collection
Maximum results with a positive approach
It is fair to say that Fair Capital is your best choice when it comes to recovering medical debt. It is part of our mission to help Urgent Care Centers maximize debt recovery ethically and professionally.
A proven track record frames Fair Capital’s expertise in the Urgent Care sector.
Our skilled professionals are trained to handle the collection of various debt types, including copays, deductibles, coinsurance, non-covered services or any other out-of-pocket fees, in a respectful yet efficient manner.
With a medical debt collection agency like Fair Capital by your side, your Urgent Care can expect maximum results while adhering to the strict regulations that come with healthcare collections.
The impact that slow or non-paying clients have on medical facilities is no secret. When accounts are going unpaid, it deeply impacts your bottom line. This is why it is essential for an Urgent Care to be affiliated with a debt collection agency experienced in retrieving medical debt. We retrieve hundreds of thousands of dollars to medical facilities by efficiently and morally collecting their outstanding receivables.
Your patients received care. We’ll help you receive payment.
Fair Capital assists in collecting:
-
Deductibles
-
Copays
-
Coinsurance
-
Non-covered services
-
Any other out-of-pocket fees
Debt collection the easy way Online
Transfer accounts easily
24/7 Secure access
Monitor all your accounts in one place
Our Online Portal is a cloud-based system allowing you to submit new accounts, review and update existing accounts and generate tailored reports.
PRESERVING PATIENT RELATIONSHIPS
At Fair Capital, we believe that medical collections demand the most delicate communications. We understand the position of healthcare providers in their communities and always strive to preserve and promote their reputations through positive patient relations.
Our professional collectors handle debtors with great respect and we approach every account with the realization that we are a direct reflection of our client. Fair Capital has a reputation in the collection industry as an agency that never resorts to aggressive collection tactics to liquidate delinquent accounts.
For us, it’s not just a moral principle or our company vision—but also the reason why Fair Capital boasts outstanding results like no one else.
ADVANCED REPORTING TECHNOLOGY
24/7 online account information is available in real-time from anywhere.
Our system allows you to submit new accounts, review and update existing accounts, and generate tailored reports.
HIPAA COMPLIANCE
At Fair Capital, we know the importance of patient information and medical-history privacy. Our professional collectors receive ongoing training to keep them at the top of the game and ensure a high standard of compliance with HIPAA security, privacy, and data transmission requirements. Furthermore,
proper education on federal and state laws is among the many areas of an ongoing study at our collection agency.
Maximum debt recovery
Our team will deploy a diplomatic, strategic combination of multiple measures to ensure we deliver the best results for your Urgent Care.
Our strategic collection approach typically begins with a soft start, followed by mild or mid-level debt collection tactics, and only escalates to our intensive collection units when deemed necessary. Dividing the workflow into these three categories ensures that every debtor gets a fair chance to pay their bill without escalation while it secures you the highest possible recovery.
Our in-house staff includes certified PCS medical debt collectors and trained professionals who know the best techniques in debt collection; while making sure to obey federal and state laws.
As part of Fair Capital's commitment to providing state-of-the-art collection services, it has invested in acquiring the best-in-class hardware, software, and experienced personnel.
Our innovative debt collection process has consistently led to a high recovery rate, making us one of the industry's best.